Boss Everyware \ Docs \ FAQ \ Anti-spyware: How to exclude

I have downloaded Boss Everyware, but it is detected as a spyware. What can I do?

Most anti-spyware products consider commercial monitoring software as "potentially unwanted", "spyware" or "Trojan". If you see spyware alerts when trying to install and use Boss Everyware, then put it into the anti-spyware exclusion list.

Boss Everyware is a legitimate montoring tool. Excluding it from the anti-spyware scans is safe as Boss Everyware sends the captured data only to the place that you have specified in the configuration. It has no backdoors and never "calls home". Boss Everyware runs completely at the user level and does not intentionally affect functioning of any software installed on your computer, including anti-spyware.

  How to exclude Boss Everyware from the anti-spyware scan list:

• Windows Defender
• Norton AntiVirus 2007
• Norton Internet Security 2007
• Symantec AntiVirus Corporate Edition 10
• McAfee Internet Security Suite 2007
• McAfee VirusScan Enterprise 8.5i
• Kaspersky AntiVirus Workstation 5
• Kaspersky AntiVirus 6
• TrendMicro PC-cillin Internet Security 2007
• TrendMicro OfficeScan 8
• Panda Internet Security 2007

  If your anti-spyware product is not listed above, exclude Boss Everyware according to the documentation of your anti-spyware. You will need the list of Boss Everyware files or the risk signature:

• Boss Everyware files and folders:
  In most cases, it is sufficient to exclude the following 3 files:
  
  wsa32.dll
  wsa32.exe
  bewldr32.exe
  
  These files are typically located in the Windows system folder. If your anti-spyware product allows to exclude files only by file name, do not specify the path.

• Boss Everyware risk signatures by:
  Microsoft SpyNet: MonitoringTool:Wsa32/BossEveryware
  Symantec: Spyware.BEverywhere
  McAfee: Spyware-BE
  TrendMicro: Spyware_KEYL_BossEveryware
  Kaspersky:
  
  Trojan-Spy.Win32.BewLoader
  Trojan-Spy.Win32.BewLoader.b
  Trojan-Spy.Win32.BewLoader.c
  Trojan-Spy.Win32.BewLoader.d
  Trojan-Spy.Win32.BewLoader.e
  
  Panda: Application/BossEvery.A

  Note: If you use the emailing or ftp'ing logs feature, set up your firewall to allow the logger to use the DNS, Email and FTP ports. The logger file name is wsa32.exe.

If you need further assistance with resolving anti-spyware issues, please send us a support request.